We use Aramex shipping which is door to door of an amount of R100.

If you ordered the wrong size, we will exchange it for you for the right size, if there is in stock. The item must be unused and unworn and in the same condition as it was received. 

We will only return or exchange if item is sent back within 7 working days. We must also be notified of the problem within 48 hours of you receiving the item if there is a problem. 

You will be responsible for the courier costs at all times.

Discounted items cannot be refunded only swapped for another size.

If we refund you the shipping costs will be deducted. 

Earrings may not be swapped or returned for hygiene purposes. 

Any other Jewellery sent back must be in the original box.

We are not liable for any indirect loss or damage of package.

We are not liable for loss or damage during postage and if returned in postage.

If you have any queries please mail us at dunekos@aol.com